Rashad Iskandrni
DUBAI, United Arab Emirates, 19
October 2026: Protectt.ai, a mobile application security, fraud prevention
and digital trust company, has warned banks that a successful customer login
does not necessarily mean a mobile banking session remains safe.
Fraudsters increasingly work around authentication by
manipulating customers or compromising their devices after access has been
granted. A customer may use the bank’s genuine application on a registered
phone and authenticate with valid credentials while a remote-access tool,
screen-sharing application, overlay or other form of compromise allows another
party to observe, influence or control activity during the live session.
The warning comes as financial institutions across the
UAE expand mobile-first services, instant payments and connected financial
experiences. Protectt.ai says banks need the ability to reassess trust
continuously across the application, device and transaction, particularly
before funds or sensitive data move.
Recent research highlights both the scale of the fraud
challenge and the need for stronger application security. In a survey of 1,000
UAE residents, one in three respondents reported losing money to scams in the
preceding year, across digital and communication channels.[1] Additional
research points to the need for protection inside applications while they are
running, alongside testing and frontline controls.[2]
Manish Mimani, Founder and CEO of
Protectt.ai, said: “Authentication confirms that a
recognised customer has entered the application. It cannot, on its own, confirm
that the device and the session remain safe throughout the transaction. Banks
need visibility into what is happening while the application is running so they
can recognise risky conditions and intervene before fraud is completed.”
Common warning signals can include remote-control or
screen-sharing tools operating during a banking session, rooted or jailbroken
devices, screen overlays, application cloning, runtime hooking and attempts to
tamper with application behaviour. These conditions may emerge or change after
authentication, which makes a single security decision at login less reliable
as the session continues.
Continuous assessment during the
session
Protectt.ai recommends that financial institutions treat
device integrity as part of transaction risk. A high-value transfer initiated
from a device showing signs of remote control, tampering or abnormal execution
should carry a different risk profile from the same transfer on a healthy
device.
Banks should also connect application-level security
signals with fraud and transaction-monitoring systems. Technical indicators
identified inside the application can become more useful when assessed
alongside behavioural and transactional anomalies, helping institutions decide
whether to allow an action, request further verification, pause a transaction
or suspend a session.
Pushkar Singh, Country Head, Middle East and
Africa at Protectt.ai, said: “Mobile applications are now the
primary financial front door for many customers in the UAE. The challenge is to
protect that experience without adding unnecessary friction. A risk-based
response allows banks to intervene proportionately when the application or
device shows signs of compromise while keeping routine journeys smooth for
genuine customers.”
Runtime visibility complements existing investment in
secure development, identity, network defence, APIs and transaction monitoring.
When an application can identify manipulation or unsafe device conditions
during use, the institution has an opportunity to influence the outcome while
the session is still active, rather than investigating only after a fraudulent
payment has been completed.
Protectt.ai reports that it covers more than 350
sensitive mobile applications and over one billion unique devices, has
safeguarded more than 100 billion sessions and has prevented over eight billion
threats. Its Mobile App Security Platform combines Runtime Application
Self-Protection, threat intelligence, device intelligence and identity-led
controls to help organisations detect and respond to threats affecting
applications, users and transactions.
[1]
Global Anti-Scam Alliance (GASA), with Trend Micro, Scams Hit UAE Residents Every Three Days on Average, New
Research Finds, 27 January 2026. Survey of 1,000 UAE residents.
[2]
Gartner, How to Enhance Application Security by Deploying
Application Detection and Response, 3 August 2026. Public abstract.


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